Privacy Policy
Last updated: September 8, 2026
Credible Nurses LLC ("Credible Nurses," "we," "us," or "our"), located at 305 5th Avenue, Quantico, VA 22134, is committed to protecting the privacy of the patients, families, and website visitors we serve. This Privacy Policy explains how we collect, use, and protect information.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide, such as name, phone number, email address, and mailing address
- Health information you or your representative share with us for the purpose of arranging or coordinating care
- Information submitted through our website contact and newsletter forms
- Technical information such as browser type, device, and pages visited, collected automatically for site functionality
Protected Health Information
As a healthcare provider, any Protected Health Information (PHI) we collect in the course of providing care is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our full HIPAA Notice of Privacy Practices is available upon request and describes in detail how PHI is used, disclosed, and protected, and the rights patients have regarding their health information.
2. How We Use Information
We use the information we collect to:
- Coordinate and provide hospice and home care services
- Communicate with patients, families, and authorized representatives
- Respond to inquiries submitted through our website
- Send newsletters or updates to those who opt in, with the ability to unsubscribe at any time
- Improve our website and services
- Comply with applicable laws, licensure requirements, and insurance or billing obligations
3. How We Share Information
We do not sell personal information. We may share information with:
- Members of a patient's care team as needed to provide care
- Insurance providers, Medicare, or Medicaid for billing and coverage verification
- Service providers who support our operations under confidentiality obligations
- Government or regulatory bodies where required by law
SMS Consent and Information Sharing
If you provide your consent to receive SMS messages from Credible Nurses Hospice and Palliative Care, your SMS consent and mobile phone number will not be shared with third parties for their own marketing or promotional purposes.
Your information may be shared with service providers who assist us with sending and managing SMS communications, where necessary to provide the requested service and subject to appropriate confidentiality and privacy obligations.
SMS Terms of Service
By opting into SMS messages from Credible Nurses Hospice and Palliative Care through a web form or other medium, you are agreeing to receive SMS messages from Credible Nurses Hospice and Palliative Care.
SMS messages may include communications related to customer care, delivery notifications, marketing, public service announcements, and outbound two-factor authentication.
Message frequency varies. Message and data rates may apply.
For additional information about how your information is handled, please see our Privacy Policy .
Reply HELP for help.
Reply STOP to any message to opt out of SMS communications.
4. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, use, or disclosure.
5. Your Rights
Depending on your relationship with us, you may have the right to access, correct, or request restrictions on your information. Patients and representatives may exercise HIPAA-specific rights as described in our Notice of Privacy Practices.
6. Cookies and Website Data
Our website may use cookies or similar technologies to support basic functionality and understand site usage. You can control cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
8. Contact Us
If you have questions about this Privacy Policy, our SMS communications, or how your information is handled, please contact us:
Credible Nurses LLC
305 5th Avenue
Quantico, VA 22134
Phone:
+1 703-936-5894
Email:
info@crediblenurses.com
